Category Archives: Facilities Services

Facilities Services dispatcher diligently serves, even in the midst of Harvey

It is often wondered if walls could talk, what secrets they could tell. But for Security Maintenance dispatcher Kenneth Johnson, walls don’t talk. They see.

Johnson is responsible for reviewing the security cameras for all HISD’s campuses and buildings. He ensures that customer care and security for the district is kept to the highest standards.

“If there are any emergencies that come about, any technical difficulties with our security systems in the campuses, my job is to have them solved promptly,” Johnson said. “It is critical for our staff and for our students that we know of these and solve them. Security is always our priority.”

A dispatcher since 2009, Johnson is assigned to the night shift. He arrives at his post early to review what the cameras have monitored throughout the day. Continue reading