Almost 80 bus routes impacting more than 3,750 students across the district have been updated this week and six major bus stops in west, south, and southwest Houston are being reinstated.
The changes are part of Transportation Services continued efforts to review and streamline operations, improve services, increase efficiency, and ensure all students arrive at school each day safely and on time.
“The changes we’re making might seem incremental, but they’re all important,” HISD Transportation Services Interim General Manager John Wilcots IV said. “Each update we make increases our operational efficiency, but more importantly, it helps us provide better service to our students.”
Last August, torrential rains flooded roads, streets, and highways, temporarily transforming them into lakes and rivers as the greater Houston area endured one of the worst disasters in local history.
As many people sought shelter from Hurricane Harvey, HISD Transportation Services team did the opposite — taking school buses out into the storm to rescue evacuating residents.
“This storm impacted our entire community — our students, our staff, our friends, our neighbors,” Transportation Services General Manager Tim Brown said. “It was important to me that we stepped in to help in any way that we could.”
Houston Independent School District Interim Superintendent Grenita Lathan met with all HISD bus drivers and transportation staff on Friday to deliver a simple message of support: “I hear you.”
Lathan called the meeting so she could directly address employees and reinforce the important role they play in the success of students across the district.
“You truly are the first contact every child in this district has each day on his way to school,” Lathan said. “People think it’s just about the principals and teachers, but it’s about our bus drivers, our food service workers, our custodians. You are essential.”
The meeting marked the first time Lathan has met with the entire Transportation Services department. She was joined by HISD Chief Operating Officer Brian Busby and Transportation Services General Manager Timothy Brown. Continue reading →
Five HISD Business Operations employees were celebrated as Employees of the Month for May during the department’s breakfast with HISD’s Chief Operating Officer Leo Bobadilla on Tuesday.
(From left to right): Roy Giles, Pat Sykes, HISD Sr. Business Analyst Priscilla Martinez, Kelvin Bryan, and Eusebio Silver.
Every month, five individuals from the areas of Transportation, Police, Nutrition Services, Construction and Facilities Services, and Business Assistance are selected to attend “Breakfast with Leo.” The event serves as a way to recognize district employees who go above and beyond to provide exceptional customer service.
High School Ahead Academy bus driver Clarissa Davis had no idea she would be recognized for going above and beyond her daily route assignment to help a student in need.
HISD Transportation Manager Alan Delaney, High School Ahead Academy bus driver Clarissa Davis and HISD Senior Manager Chandra Robertson
But Davis and four other HISD employees and volunteers were honored for their services during a special luncheon held on April 30. She says she has only been with the district since last November and was surprised to discover she would be receiving an award for simply doing her job.
“I’m really humbled,” Davis said. “I just treat students how I would want anyone else to treat my own children.”
As part of the Business Operations Team’s Service Excellence initiative, each of the five divisions designates an Employee of the Month to recognize outstanding performance and excellent customer service. This week, the five Employees of the Month for April had the opportunity to enjoy breakfast with HISD’s Chief Operating Officer, Leo Bobadilla.
(From left to right): Maria J. Smith, Kathy Sterbanz, Leo Bobadilla, Loretta Galaviz, Delia Garcia, and Officer Rick Evans.
“I really enjoy this event and being able to show my appreciation for such great work,” Bobadilla said. “We have a great team, and the recognition is well-deserved.”
(From left to right): Abdoul Ly, Tori Cortez, Leo Bobadilla, Nancy Roman, Sgt. Juan Mellado and Cloria Witherspoon.
Five HISD employees were celebrated as March’s Employee of the month for Service Excellence at Hattie Mae White Educational Support Center on Tuesday morning during a special breakfast.
The event, hosted every month by HISD’s Chief Operating Officer Leo Bobadilla, recognizes district employees who go above and beyond to provide exceptional customer service in a safe, courteous, responsive and efficient manner. The group of employees were selected based off of the service philosophy: Continue reading →