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Transportation hotline set up for parents

2013 August 22
by HISD Communications

UPDATE 08/23/13: The hotline will also be open from 9 a.m. until 3 p.m. on both Saturday and Sunday this weekend (08/24 and 08/25).

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All parents should receive a postcard in the mail and at least two telephone calls before school starts on Monday with their children’s bus-route information, but  HISD’s Transportation Services department has also set up a hotline for parents with questions about bus service.

The customer call center opened on Aug. 22, and parents can call 713-613-3040 any time between 7 a.m. and 5 p.m., Monday through Friday for assistance. The call center will remain open for at least 30 days.

You can learn more about the department’s preparations for the upcoming school year in this related article.

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