Skip to content

How to reset your voicemail and pin

2021 July 22
by HISD Communications

As part of their annual maintenance, on July 21, the HISD Telecommunication System reset all voicemails, pins, and greetings to the default state.

To set up your phone system, follow these steps.   

  • Press the MESSAGES button on your telephone
  • Enter the passcode 135246#
  • You will be prompted to record your name
  • You will be prompted to enter a new greeting (optional)
  • You will be prompted to replace the temporary password (135246#) with a new password

Follow the prompts until the system indicates you have completed this process.

Technology Assistance

The HISD Service Desk can be reached at 713-892-SERV (7378) or

The Service Desk is open Monday through Friday from 6:30 a.m. to 5:00 p.m. CST excluding HISD-approved holidays.

Comments are closed.