Best practices for communicating in a virtual world
In today’s fast-paced society, we have more channels than ever to communicate information quickly; however, speed does not mean you have to sacrifice etiquette, customer service, or clarity.
The Onboarding and Organizational Development Department is offering a new professional development session to introduce participants to techniques and strategies that will help them be better communicators in the Digital Age.
“Communicating in a Virtual World” will take place from 9 a.m. until noon on Wednesday, Nov. 13, at the Hattie Mae White Educational Support Center (4400 W. 18th St., 77092), and participants will learn how to:
- Demonstrate a greater level confidence and efficiency when communicating over the telephone
- Incorporate techniques to improve listening and speaking skills
- Write informative and concise emails
- Convey a positive tone throughout written and verbal communications
This session is designed to build customer focus and technical/functional skills.
To register, please visit: http://hisd-phone-email.eventbrite.com. A downloadable flyer (.pdf) is also available.
