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Protect HISD from Cyberattacks

2017 May 15
by HISD Communications

Stay vigilant while examining any emails, attachments, and links.

As you may have heard in recent news, a worldwide cyberattack was launched on Friday, May 12. The attack primarily hit businesses and large organizations in Europe, Russia, and China.

At this time, the HISD IT team does not believe district devices or the network have been affected. However, we need your help to make sure the HISD digital environment remains safe and protected.

We ask that you stay vigilant while examining any incoming emails, attachments, and links. Do NOT click on links that you don’t recognize and do not download files that you were not expecting or are from people you don’t know personally. Be on guard for phishing messages that direct you to a spoofed website and get you to divulge private information (e.g., login account information, credit card, or other account updates). Always ignore and delete any emails that request personal and financial information.

In addition, be cautious about emails and website links on all your personal devices. Your cellphones and tablets are just as susceptible to such attacks.

The IT Department has many advanced filters that protect the district’s network and computers from most cyberattacks. However, we cannot stop all fraudulent emails.

If you have any further questions or need to report any suspicious messages, please contact the IT Service Desk.

The Houston ISD Service Desk can be reached by:

Phone: 713-892-SERV (7378) Option 3
Web: Service Desk Portal at
Service Desk

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