The Houston Independent School District will hold two phone banks on Friday, Oct. 16, to address questions from parents and students as the district helps families prepare for the return to face-to-face-instruction.

The phone banks will give the public the opportunity to ask questions in English and Spanish by calling the HISD at H.O.M.E. hotline number at 713-556-(INFO) 4636. The phone bank in English will take place from 11 a.m. to 1 p.m. and in Spanish from 3:30 to 5:30 p.m.

HISD staff members will take calls and answer questions on a variety of topics such as virtual and in-person instruction, testing and attendance, meals, COVID-19 precautions and procedures, resources for special populations, and more.

HISD’s 11 a.m. phone bank is being conducted in partnership with KHOU-TV Ch. 11. The 3:30 p.m. phone bank is being conducted in partnership with KTMD-Telemundo Houston Ch. 47 and will be conducted in Spanish. The number to call for both phone banks is the HISD at H.O.M.E. hotline number, 713-556-(INFO) 4636.

For those families who selected the option, the first day of in-person learning takes place on Monday, Oct. 19. For more information on HISD’s reopening plan, visit HoustonISD.org/Reopening.