HISD is celebrating its commitment to exceptional customer service with the launch of its new Service Excellence website, aimed to promote a service-focused environment across the district.
The website will serve as a landing page for the district’s initiative in creating a culture of service excellence by having all HISD employees work together to uphold the department’s service philosophy:
“We improve lives and build trust by providing exceptional service that creates a safe and caring environment.”
“The goal is to put the student and customer at the center of everything we do,” said HISD Chief Operating Office Leo Bobadilla. “As a district, we want to develop service excellence into a language that is a part of the culture at HISD.”
The website will also be used to highlight Business Operations’ employees who go above and beyond to provide exceptional customer service both internally and externally to HISD customers—student, parents, teachers, administrators and the greater HISD community of businesses and neighborhoods. Currently, Business Operations includes about 7,000 employees throughout the areas of transportation, police, nutrition services, construction and facility services, and business assistance.
For more information, visit http://www.houstonisd.org/serviceexcellence.