Tag Archives: Blue Star Award

Fondren MS recognized for providing exemplary customer service

A commitment to meeting high expectations in every area has resulted in a big prize for Fondren Middle School. That campus was recently named the inaugural winner of HISD’s Blue Star Award for Service Excellence.

The award was created to honor schools that provide exemplary customer service; a friendly, professional environment; and a culture of positive expectations, and Fondren was selected from a field of 22 nominees and five finalists. As a part of the evaluation, a team of volunteer judges made unannounced, structured visits to each nominated campus, in which they conducted walk-throughs of the facilities and interacted with staff members. They also made anonymous calls to each school to test the clerical staff’s response.

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