Transportation Services will stop making changes to existing routes at the end of March to allow the department to begin planning for the 2020-2021 school year.  

Parents will no longer be able to request changes to existing routes starting Friday, March 27. Students with new transportation requests submitted after the cutoff date will be assigned to existing routes and stops.  

“Planning for the next year is an essential part of ensuring we fulfill our mission,” General Manager John Wilcots IV said. “This deadline will allow us to shift our focus to scheduling and route planning for the coming 2020-2021 school year.”  

The department will continue to focus on reducing the total number of routes, keeping all stops within a safe and reasonable walking distance for students, ensuring students do not have to wait an extended amount of time for their bus, and reducing late arrivals.  

Throughout the school year, Transportation Services has continued to intensively review bus routes — utilizing feedback from parents and the data captured from the student badge system to inform route planning. The department also intensified recruitment efforts to hire enough drivers to staff all bus routes and introduced Let’s Talk!, an online platform designed to streamline communication with parents. 

“All of our efforts work toward one goal — providing safe, reliable, and efficient bus service for students,” Wilcots said. 

Parents with questions or concerns should contact Transportation Services via  Let’s Talk!.