Business Operations announces ‘Service Excellence’ Employees of the Month

Five HISD Business Operations employees were celebrated as Employees of the Month for May during the department’s breakfast with HISD’s Chief Operating Officer Leo Bobadilla on Tuesday.

(From left to right): Roy Giles, Pat Sykes, HISD Sr. Business Analyst Priscilla Martinez, Kelvin Bryan, and Eusebio Silver.

(From left to right): Roy Giles, Pat Sykes, HISD Sr. Business Analyst Priscilla Martinez, Kelvin Bryan, and Eusebio Silver.

Every month, five individuals from the areas of Transportation, Police, Nutrition Services, Construction and Facilities Services, and Business Assistance are selected to attend “Breakfast with Leo.” The event serves as a way to recognize district employees who go above and beyond to provide exceptional customer service.

“I really enjoy this event because it gives me an opportunity to know who my employees are on a personal level. Hosting this event, also creates the perfect time to share the long term goals we are working on to build and create a new culture of excellent customer service in HISD, a culture of Service Excellence,” Bobadilla said.  “We have a great team, and the recognition is well-deserved.”

The following employees were selected for performing in a safe, courteous, responsive, and efficient manner:

Pat Sykes is always available to help parents out to ensure their transportation needs are met. She goes above and beyond her efforts to make sure everything is in place and ready to go on time,” said HISD Transportation General Manager Nathan Graf.

Kelvin Bryan has a tremendous amount of dedication to the job that he does each day,” said Senior Nutrition Services Administrator, Audene Chung. “He holds himself and others accountable, and is always looking out for the best interest of the District and our students.”

“Mr. Eusebio Silver sets the example among his peers in taking pride in his work, being an excellent employee and always exhibiting excellent customer service,” said Nicole Ware-Smith, HISD Senior Manager of Warehouse Operations. “Mr. Silver is one of the first to arrive and always volunteers to go the extra mile on projects to ensure the job is complete. We can depend on him to get the job done and be willing to help others during the process.”

“No other district facility has so much traffic, so many activities, and administrative offices as the Hattie Mae White Educational Support Center,” said HISD Construction and Facilities Services Area Manager Pervy Francis. “This is a daily challenge Mr. Roy L. Giles faces every single day with professionalism, commitment, dedication; all while greeting everyone with a warm smile and a ‘can do’ attitude.”

“I commend Officer Kevin Ruffin at this time and he should be recognized for a job well done,” said Houston Police Department Officer Michael A. Garcia.” I appreciate HISD PD and their constant Networking with METRO Police in helping each other to make the district and the METRO system a safer place for everybody.”

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