The number of buses arriving late to school each morning has been cut dramatically over the past three months as Transportation Services continues to review and refine its operations and provide the best possible service to students.
Currently, the department averages about 30 to 40 late buses every day, which equates to as many as 5 percent of the district’s 878 routes. That’s a significant decrease from the average in August, when almost 20 percent of buses — roughly 140 to 160 each day — were late. The numbers are tracked manually.
“The percentage of late arrivals has been drastically reduced since the start of school,” Interim General Manager John Wilcots IV said Tuesday as he presented a department update to the HISD Board of Education. “I believe that our new technology is going to help us continue to make tremendous improvements. We are learning, and we have a lot of lessons learned.” Continue reading