Tag Archives: business operations

HISD rolls out workplace bullying training for all employees

Houston Independent School District is continuing its effort to eliminate workplace bullying by introducing a new training course for employees.IMG_3619

Under the new policy adopted in August 2014, the district is taking steps to protect the emotional and physical well-being of its adult team members by passing one of the first comprehensive anti-bullying policies in the nation for public school employees.

Under HISD policy, anyone who witnesses bullying or a form of intimidation can also report it. The course explains the definition of workplace bullying—how to identify it and the process of filing a formal report through management.

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Business Operations announces ‘Service Excellence’ Employees of the Month

Five HISD Business Operations employees were celebrated as Employees of the Month for May during the department’s breakfast with HISD’s Chief Operating Officer Leo Bobadilla on Tuesday.

(From left to right): Roy Giles, Pat Sykes, HISD Sr. Business Analyst Priscilla Martinez, Kelvin Bryan, and Eusebio Silver.

(From left to right): Roy Giles, Pat Sykes, HISD Sr. Business Analyst Priscilla Martinez, Kelvin Bryan, and Eusebio Silver.

Every month, five individuals from the areas of Transportation, Police, Nutrition Services, Construction and Facilities Services, and Business Assistance are selected to attend “Breakfast with Leo.” The event serves as a way to recognize district employees who go above and beyond to provide exceptional customer service.

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Employees of the Month honored for ‘Service Excellence’

(From left to right): Abdul Ly, Tori Cortez, Leo Bobadilla, Nancy Ramon, Sgt. Juan Mellado and Cloria Witherspoon.

(From left to right): Abdoul Ly, Tori Cortez, Leo Bobadilla, Nancy Roman, Sgt. Juan Mellado and Cloria Witherspoon.

Five HISD employees were celebrated as March’s Employee of the month for Service Excellence at Hattie Mae White Educational Support Center on Tuesday morning during a special breakfast.

The event, hosted every month by HISD’s Chief Operating Officer Leo Bobadilla, recognizes district employees who go above and beyond to provide exceptional customer service in a safe, courteous, responsive and efficient manner. The group of employees were selected based off of the service philosophy: Continue reading →

Business Operations employees awarded Service Excellence Employees of the Month

A group of five HISD employees were recognized as the first employees of the month for Service Excellence at Hattie Mae White Educational Support Center on Feb. 4 during a special breakfast.

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HISD’s Business Operations developing new customer service initiative

Courtney Franks, a business analyst in Risk Management.

Courtney Franks, a business analyst in HISD’s Risk Management Department.

HISD’s Business Operations Department is hard at work behind the scenes on its new customer service initiative, which is geared to maximize the positive impact district employees can have on their customers.

Over the past several months, the department has hosted Service Excellence training workshops for both managers and employees. During the sessions, employees learn key elements that affect the customer service experience and tools to improve the experience through the eyes of students, parents, teachers, administrators and the greater HISD community of businesses and neighborhoods.

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