Parents of students riding HISD buses now have two new tools designed to ensure better bus service for students and better customer service for parents with transportation-related questions and concerns.
Beginning this school year, Transportation Services is launching the bus tracking app SafeStop and Let’s Talk!, an easy-to-use, online program that aims to streamline communication between Transportation Services and parents and school staff.
“We want to provide an easy-to-use service that will help parents who utilize our service,” Transportation Services General Manager John Wilcots IV said. “Increased effectiveness in our operations and our customer service continues to be our main goal for Transportation Services this year.”
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