The number-crunchers in HISD’s Office of Budgeting and Financial Planning have a lot on their plate on the average day, but since the COVID-19 pandemic, the change in metric for what we prioritize as individuals and as a community has created all new challenges for them to rise to.
As we adjust to our new normal, it is more important than ever that HISD’s budget is curated in a transparent and detailed way that clearly communicates the goals and urgencies of the district. With these objectives in mind, HISD submitted its budget presentation for consideration for the Meritorious Budget Award (MBA) and was awarded the title for the 2022-2023 fiscal year.
The enthusiastic crowd gathered at the HISD Food Service Center broke into cheers when hearing the announcement that Hector Castillo was selected to receive the Customer Service Impact Award for January.
Nutrition Services has been relying on the accuracy and dependability of Team Lead Anna Acuña in two kitchens at the same time.
Students at two HISD campuses, Browning and Burrus elementary schools, have been able to count on Acuña for her steady hand in everything from supply ordering to recipe preparation for the last two years.
As the morning sun transforms the dark Houston sky into a bright blue, customer service representatives answer requests from campus administrators, concerned employees, and sometimes worried parents.
They work at HISD Customer Care Call Center, a 24-hour operation tasked with everything from answering parents’ transportation-related questions to processing campus work orders and maintenance requests such as air conditioning, plumbing, and electrical issues.